Bootstrap Systems Ltd


About Bootstrap Systems

Effectiveness

There is a world of difference between effectiveness and efficiency. Effectiveness is meaningless without a well-understood purpose. Once such a purpose is realised, an appreciation for the effectiveness of an undertaking can be considered. Efficiency, on the other hand, is concerned with the degree of minimal expenditure of resources in an undertaking (time, materials, attention). Efficiency can be considered as a tactical value in contrast to the strategic value of effectiveness.

Myopic attention to efficiency yields no guarantee for effectiveness. Contrary to the proverb that "the pounds look after themselves", a product that is built in an efficient manner and that meets specified requirements may still prove to be invalid, and therefore not fit for the customer's needs.

It is interesting to note that when we consider human behaviour, increased efficiency often arises merely through repeated undertakings. Effectiveness, on the other hand, necessitates both constant attention and judgement of non-local goals. Even when we think our methods are aligned with our needs, we must be prepared to re-orient these methods as the target moves. A system architecture that fails to support such malleability will not meet changing needs effectively.